Frequently Asked Questions
SHIPPING
Richmondhill Artistry offers shipping across the globe.
Items smaller than 24”x24” inches have a flat shipping rate of $20 per piece
Items larger than 24”x24” inches have a flat shipping rate of $40 per piece
We will ensure to pack your order with the utmost care, and packaging, ensuring its safety during the shipping.
DELIVERY
Estimated Delivery Date
Orders will be processed within 2 business days. Delivery date is based on the carrier (Canada post / Fedex )
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. Richmondhill Artistry is not responsible for delays due to customs.
RETURNS
If for any reason you are not happy - notify us within 48 hours after you’ve received the artwork.
Conditions of return
Buyer must return item within 14 days of delivery
Buyer is responsible for return postage costs
Buyer is responsible for loss in value, if an item isn’t returned in original condition